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The Effects of Advertising

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Advertising is a form of marketing communication used to promote or sell something, usually a business’s product or service, but it can be almost anything that one individual wants to exchange with another in return for money or some other commodity or service. It is said that the practice of advertising began millennia ago – commercial messages and political displays have been found in the ruins of Pompeii and ancient Arabia, as well as on ancient wall paintings in Asia, Africa, and South America. The first printed advertisement in English appeared in 1477, the year after William Caxton set up his first press in England. By the middle of the 17th century, British newspapers had adopted advertising as an intrinsic part of their contents. The first daily newspaper in the American colonies devoted as many as ten of its sixteen newspaper columns to advertising.

The “Father of modern advertising” is purported to be one Thomas J. Barrett, a 19th century Londoner, who created an effective advertising campaign for the Pears Soap Company which involved the use of targeted slogans, images, and phrases. “Good morning. Have you used Pears’ Soap?” was famous in its day and well into the 20th century. Barrett introduced many of the crucial ideas that lie behind successful advertising. He constantly stressed the importance of a strong and exclusive brand image for Pears and of emphasizing the product’s availability through saturation campaigns. He also understood the importance of constantly reevaluating the market for changing tastes and mores, stating in 1907 that “tastes change, fashions change, and the advertiser has to change with them.”

As America became more industrialized, especially from the 1880s to the 1920s, mass-appeal advertising paralleled the mass production of goods. Most advertising during this period focused on the products being made – their construction, performance, uses, prices, advantages, etc. Product-information advertising’s aim is to familiarize the consumer with brands as well as to introduce new products by educating the general public as to their purposes. And at its best, this type of advertising helps inform the public in a dispassionate and helpful way.

After the 1920s, advertisers in the U.S. adopted the doctrine that human instincts could be targeted and harnessed, or “sublimated” into the desire to purchase commodities. Product-information advertising was replaced by a model that stressed product imagery and personality. These early purveyors of modern advertising understood that the most powerful effect of an advertisement was the good feelings it could create by surrounding a product with other things that people liked. Its contemporary version can be found in the advertisements that proclaim, for example, that: “Love – It’s what makes a Subaru, a Subaru.” In other words, the point of advertising became the manipulation of emotion, rather than a method of informing the public about a product’s uses, performance, and advantages. This dynamic, called “affective conditioning,” has been clinically proven to work time and again. Edward Bernays, a nephew of Sigmund Freud, became associated with the method and is sometimes called the “Founder of modern advertising and public relations.”

Today, advertising pervades society via a plethora of media. Ads in newspapers, magazines, billboards, radio, television, the internet, direct mail, etc., constantly bombard the modern consumer with an endless array of messages, pushing them to buy an almost infinite assortment of products. While back in the 1970s, the average American was exposed to about 500 ads a day, in 2015, the number was closer to 5000 – with one full hour of ads witnessed every day on TV, alone.

While everyone admits that advertising is a necessary part of each and every business, and that the there is a realm of advertising, such as public service announcements that help market a social concept of importance to the general public, it is just as certain that the overabundance of advertising, as well as its pervasiveness, may also be causing enormous social damage. Advertising, as Bernays understood, plays with our emotions. It encourages us to believe that buying things is the ultimate goal of life, and it conflates important human feelings with non-sentient objects. For example, does anyone really believe that love is what makes a Subaru a Subaru, and not metal, rubber, and plastic? Of course not.

But even though we realize, intellectually, that that notion is ultimately untrue, our emotional selves prompt us to go out and buy a Subaru because we’ve been tricked into thinking that we’re purchasing the love and not the metal, rubber, and plastic. Thus, advertising promotes mindless consumption, as the majority of modern ads try to convince us that the products we buy will bring us the happiness we seek. But it’s a never-ending and habitual cycle that leads to more, not less, discontent, as we amass more and more stuff but continue to remain unsatisfied.

Now, as more and more advertising becomes web-based, we become even more targeted by advertisers who know more and more about our preferences and habits, and thus have more sophisticated insight into which buttons they need to push to further induce us to purchase even more things we may not actually need.

At its worst, advertising has come to dominate our culture, transforming our society into a materialistic one, where the purchasing of products becomes our raison d’être. In its most egregious form, it has virtually replaced political discourse with mass marketing strategies, so that even the selection of our political leaders is now guided by the same emotional and mindless process by which advertisers sell their commodities.

While advertising may be said to provide many benefits, including the stimulation and development of new and better products; holding down prices; encouraging competition; subsidizing the media; and providing the dissemination of information for health and social issues, as well as products; over the course of the last century, modern advertising has also morphed into a ubiquitous dynamic that has helped to distort human values, devolving our citizenry into nothing more than consumers of manufactured goods, solely for the profit of giant, soulless, corporate entities.

Google vs. Bing

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Search engines have replaced encyclopedias, dictionaries, reference books and trips to the library, having become, over the last two decades, everyone’s resource for finding answers and information. By far, the most used search engine in the world is Google. It’s been around since 1997 and is constantly improving with new features and algorithms. In fact, Google’s search engine is so dominant, with approximately 65 percent of the country’s search market share, that the word, itself, has become a verb: to Google something is to search for it online; much like the brand name Xerox once became the active word for photocopying something.

Never to be outdone, computer behemoth Microsoft has had several search engines over the years, including Windows Live Search and MSN Search. Today, it has Bing, which in addition to powering its own searches also powers Yahoo search. Thus, Bing serves the other third of U.S. internet searchers.

Why is Google twice as popular as Bing? It may simply be a matter of habit, since it’s been around longer, because, in reality, both search engines are very similar. They both search the Web and deliver images, news, and product information in easy-to-read formats. But since both sites also serve as hubs for the other web properties that their respective parent companies own, both Microsoft and Google stand to gain monetarily by keeping web surfers using their engines. So there has been a brisk competition between them, and when comparing the two search engines (although Bing refers to itself as a “decision engine”) some differences do appear.

The first noticeable difference is the two search engine’s home pages. Google’s is pretty much a blank canvas, while Bing’s sports a colorful home page, with downloadable images that change daily. Along the top of Bing’s home page are links to more images, videos, maps, news, etc. and along the bottom are dozens more links that can immediately take a user to current news stories and other interesting sites. According to Microsoft, all of this was designed to simplify search tasks and make it easier for users either find what they’re looking for, or to encourage serendipitous searches. And when clicking on one of the images at the bottom of the screen, Bing takes its users to pages filled with a lot more information, a lot more images, and a lot more videos than Google.

In addition, the general consensus is that Bing’s video search is significantly better than Google’s. Bing gives the searcher a grid of large thumbnails that can be clicked on to play without leaving Bing, itself. For some videos, it even gives a preview when a mouse hovers over it.

Conversely, most PC experts believe that for informational searches Google comes out slightly ahead. As time goes on, though, it remains to be seen whether Bing’s more elaborate bells and whistles will allow it to whittle away significantly at Google’s market share. It’s the cyber battle of Coke versus Pepsi and as of now, Google is still the one that most users reach for.

Does My Business Need an Internet Marketing Platform?

The obvious answer to this question is, “Yes, your business definitely needs an internet marketing platform.” Today, more than ever, every business needs to be found everywhere consumers are looking. And they are increasingly looking online. In fact, all the traditional advertising mediums – the phone book, the Yellow Pages, even newspapers, radio and television – are rapidly being eclipsed by the internet and the countless computers, tablets and smart phones that now allow consumers to find and directly connect with businesses like yours.

So the real question that you need to address is, “What kind of internet marketing platform makes the most sense for your business at a price you can afford?” But first, some explanations and definitions – What do we mean by “internet marketing platform,” anyway?

Well, an internet marketing platform is any tactic, method, or approach that uses the internet in order to connect your business with its potential, as well as its actual clients or customers. First and foremost, your business’s website is a key internet marketing platform. How you choose to optimize its effectiveness, however, depends on your overall marketing strategy.

For example, you can attempt to boost it rankings over time with well-designed SEO (Search Engine Optimization) and valuable, high quality content, or you can employ PPC (Pay Per Click) to quickly get your URL in front of web searchers. You can also choose to gauge the results of this particular platform by measuring things like bounce and conversion rates – how many eyeballs looked at your site and how many searchers performed some action in your favor, after looking.

Social media marketing makes use of the social media platforms, such as Facebook, Twitter, LinkedIn, Google+, Tumblr, Instragarm and Pinterest. These various internet platforms have exploded in popularity over the past several years, offering an array of new options that allow businesses to produce engaging content in a variety of media forms. You merely need to choose which platform(s) will help you to best reach your target audience. And the added benefit of these platforms is that they are basically free to exploit.

Email marketing is an internet marketing platform, as well. It allows you to promote new products or services to your database of current customers, keeping them informed of your company’s news, while soliciting feedback from them. Your emails can include e-newsletters, pictures and graphics, and even video content. Studies have shown that email marketing garners an excellent return on investment (ROI) – somewhere around $38 for every dollar spent.

For many businesses – perhaps yours – it will be necessary to employ an internet marketing company to help you develop and set realistic, well-thought-out, and affordable internet marketing goals and then help you determine the best mix of platforms that will help you achieve them. The internet is a competitive realm and unless you have the right type of internet marketing, you risk losing customers to more net-savvy companies.

What are the Differences Between PPC and SEO?

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Current marketing research makes it clear that in order for a contemporary business to flourish, it must have a strong web presence in the most commonly used search engines, such as Google, Bing, Yahoo, etc. Under the general heading of Search Engine Marketing (SEM), Pay-Per-Click (PPC) and Search Engine Optimization (SEO) are two tools that businesses use in their internet marketing campaigns in order to get their brands in front of their target audiences.

Research also shows that, in many cases, the ultimate success of an online business will often depend on the amount of “traffic” it can generate for its web pages utilizing either, or both, of these two modern marketing methods. However, there are several differences between PPC and SEO, and under certain circumstances, one approach may be preferable to the other.

First, let’s look at SEO. SEO is considered an “organic” method of driving web traffic because it is free, and depends on its success by means of its intrinsic value. SEO employs a number of sophisticated techniques whose aim is to propel a website to the highest place possible on the first page of the major search engines, where it will be seen by the greatest number of people. It does this by providing a website that is “optimized” for search engines.

An optimized web site has the most accurate and well-written content, the most “keywords” that people enter when they are searching for something online, and the widest variety of links to other sites. For example, Google, which is the world’s foremost search engine with over 400 million searches per day, employs a complex algorithm that ranks websites according to their level of relevant and accurate information, and how constantly they provide their searchers with continuing value.

SEO is most beneficial for an online business that wants consistent results, a reputation for authority, and benefits that are more affordable in the long run. Ranking high in search engines takes a long time, but most marketing experts agree that the results are worth the cost and effort.

PPC campaigns are more like traditional advertisements because they are paid listings. PPC ads are the ones you see on a search engine that are above or to the right of the organic SEO rankings. They are in the “Sponsored Ads” or “Sponsored Links” section on a results page. The closer they are to the first page of a search engine, the more they cost. Popular PPC systems include Google AdWords, Yahoo Advertising, and Facebook’s advertising platform. The good news for advertisers is that they only have to pay for their ads each time one is “clicked on” and not every time they are merely viewed.

PPC is more useful for short sales cycles, limited time promotions, or new websites that need to get immediate exposure. A business can get a first page listing almost immediately – if it is paid for. On the other hand, PPC campaigns disappear as soon as a business stops paying for them, which means their existence is usually much more temporary than an SEO listing. However, if there is an adequate budget, and sales need to be made quickly, a PPC ad can be very effective.

Research shows that PPC ads have a slight edge in conversion rates (the percentage of users who buy a product or otherwise do something else based upon their searches) over SEO listings, because the people who click on them are conducting more specific searches and, thus, are more likely to act. PPC ads are also appropriate when a website isn’t particularly designed for SEO.

The Importance of Online Marketing in Today’s World

In order for a business to survive, it must have customers. In order to have customers it must sell a product or service that people want or need. Then it must find ways to reach out to those potential customers in order to convince them that their wants and needs can be satisfied by that particular business. In a competitive marketplace, where every business is reaching out to a finite universe of consumers, getting enough customers “in the door” not only requires excellence in the product or service being offered, but most certainly in the ways in which the business promotes itself and markets it product or service to the public.

In the advertising world, there are two broad categories of marketing, sometimes known as the shotgun approach and the rifle approach. The shotgun approach just puts the word out there to be seen or not be seen by a broad swath of potential buyers. Examples are billboards, newspapers, radio and TV. In contrast, the rifle approach concentrates a business’ marketing efforts on a more narrowly defined audience. Direct mail marketing and ads in niche publications are two examples.

In today’s advertising environment, online marketing – marketing that uses websites, emails, and social media platforms to communicate – manages to marry the best of both strategies. With a robust and compelling website, a business can literally advertise itself to the entire planet at minimal cost. Anyone searching for a product or service can see anyone else’s electronic billboard at any time of the day or night through the medium of the World Wide Web.

But online marketing also lends itself to a laser-like personalization of customer relationships. Businesses can track its website use in order to cultivate those who have visited it, and then use sophisticated email campaigns, as well as all the various social media platforms – Facebook, Twitter, etc. – to reach out to specific individuals who are most likely to become, and stay, customers.

In today’s world, having an online presence and utilizing the internet to its fullest capacity, is crucial if a business is going to be able to reach people where they are and how they now shop. Businesses cannot survive without customers, and for the foreseeable future, those customers will be knocking on their doors via a home computer, a laptop, a tablet, and/or a mobile phone.

Robin Williams: An Inspiration to Generations

For this month’s blog here at The Click Experts, we would like to take a break from our usual articles discussing business or technical matters. Instead, we’d like to take a few minutes to remember the life and mourn the passing of Robin Williams.

Mr. Williams was not only one of the world’s funniest comedians and greatest actors; he was also one of its kindest, most compassionate, generous, and greatest citizens. He had a special brand of manic humor and an incredible passion for things, people, and causes he cared about and thought were important.

From his first television appearance in 1974 on Happy Days as an alien named Mork and his later starring role as Mork in the spin off series Mork and Mindy, through his successful transition into movies and subsequent brilliant career on the big screen, Mr. Williams entertained and inspired generations of fans worldwide. He had an incredible gift to make people laugh, and he also had an uncanny ability to bare his soul in a dramatic and deeply personal way. While many comedians who got their start doing stand up are also talented actors, few have ever exhibited the depth and breadth of ability in the way that Robin Williams did.

His body of work is reflective of that broad range of talent. Mr Williams examined the human condition in introspective dramas like Good Will Hunting and Dead Poets Society and called out the powerful in gritty political movies like Good Morning, Vietnam. He pushed the boundaries with artsy and avante-garde films like Toys and What Dreams May Come. He inspired us and tugged at our heart strings with movies like Patch Adams. He was at his best, however, when making the kinds of slightly bizarre and uproariously, hilariously funny children’s movies for which he’s best known- films like Jumanji, Hook, Aladdin, and of course, his perhaps most iconic film, Mrs. Doubtfire.

The world is a little less bright without Robin Williams in it, but we can all take solace in the fact that he left a much, much brighter place overall for having been in it in the first place. Here at The Click Experts, we join with fans the world over in offering our condolences to his family and his friends. We call on everyone throughout the world to honor Mr. Williams’ legacy by taking a little piece of him with them in their heart everywhere they go and using it to inspire them to do something, however small, each and every day that makes the world a more joyful, wacky, weird, wonderful, and most importantly, fun place.

A short video tribute to Robin Williams: