Author: Al Krulick

Your Customers are Looking for You, but Can They Find You?

These days, more than ever, it’s not enough just to be good at your business – you have to know how reach your customers and potential customers where they live. And, today, more and more of them are living online. So, if they can’t find you on their computers, tablets, and smart phones, then you are probably losing them to your competition. Here are some tips that will help them find you when they look:

1.You must have a professional looking website that is highly functional and easy to navigate. If your customers can’t get the information they are seeking within seconds, they will hit the back button and go looking somewhere else. Make sure that your website meets current usability standards and that it is optimized for use on a mobile phone; that the information is correct and up-to-date; and that it is easy for a potential customer to do business with you.

2. Concentrate on your local market as most consumers still prefer to do business with those nearby. Search engines like Google, Yahoo!, and Bing provide business owners with a free way to get businesses listed ahead of all the search results via their default map systems.

3. Get listed on review sites. People want to know that others have done business with you and have had positive experiences.

4. Attract buyers by blogging. Blogging not only elevates your professional profile, it can help raise your company website to the top of the search engines pages.

5. Use social media. People buy into you before they buy from you. Social media lets you connect with potential customers without coming on too hard as a salesperson. By having an open, interesting dialog with people who may be interested in your goods or services, you stay in their minds. Then, when they are ready to buy, they are more likely to remember you.

6. Use online press releases. Think about all the new and interesting things going on in your business and write an article about them. Embed a few links back to your website, and send the release to the most appropriate online press release services.

7. Shoot a video and upload it to YouTube, or any of the other video sharing sites, and be sure to link it directly to your website. Then promote the video with social media to increase your online presence.

8. Send out regular email newsletters to current customers and anyone else who has contacted you in one way or another. By sending out fresh, new content on a regular basis, you’re reminding your customers that you’re still out there.

9. Content is still king. Create useful content and give it away free to your customers on your website. There are many types of online content: white papers, articles, reports, case studies, and webinars, for example. In addition, the more useful and original your content, the higher your site will rank on search engines.

10. If your budget allows, pay for online ads with Google Adwords and/or Bing Adwords. Paid placement will get your business on the front page of their search engines when customers are surfing the web. Get some professional advice, though, before you spend a dime. Doing it right can help your business thrive; doing it wrong can wreck your bottom line.

Remember the old conundrum: If a tree falls in the forest and there’s nobody there to hear it, does it make a sound? Well, if your customers are looking for you, but can’t find you, can you really do business with them?

Google’s AdWords vs. Bing AdWords, Who is better?

Search engine marketing has become an integral part of a business’s online strategy, and paid search is one of the top sources for driving traffic to a company’s website. In fact, PPC (pay-per-click) advertising provides the highest ROI (return on investment) of any type of online marketing scheme.

The two main search engine platforms for PPC campaigns are Google AdWords and the Yahoo! Bing Network. Each one has its pluses and minuses and depending on a business’s market, budget, competition, etc. one may be a more viable solution that the other.

Google AdWords is the leading search engine with 67 percent of the market share. It consists of two networks: Google Search Network and Google Search Partners. Google AdWords is generally considered an easier platform to manage; it’s user-friendly, has a high search volume, and more advertising extensions than Bing. It’s better for medium or low competition markets with a clear advertising strategy and flexible budget.

Like Google, Bing also allows businesses to advertise through two different networks: Bing Search Network and Bing Content Network. Bing Ads has less competition than Google and its CPC (cost-per-click) are 50-70 percent cheaper; its impressions are 90 percent cheaper, as well. With Bing Ads, small businesses can easily rank higher while getting increased ad exposure, despite relatively small marketing budgets. So if cost and high competition levels are major factors in a company’s advertising budget, then Bing could be a better choice, resulting in low cost-per-acquisitions.

In addition, Bing allows a business to assign different campaigns, different time zones – Google does not. Bing also has a very helpful customer service department willing to help small companies that spend at least $500 per month, whereas Google’s ante for good customer service is $500,000 per year.

So, for a more user-friendly platform with high search volume, Google AdWords is often a better choice. Bing prevails for high competition, low-budget startups. For businesses that have the budget and ability, working with both platforms gives them the best of both worlds.

How Small Changes in your Online Ads Boost PPC Conversions

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If people are clicking on your PPC ad, but then are not converting to a sale, you’re spending money, but not making any. The point of your entire campaign is to convert lookers to buyers, so in order to create a successful PPC campaign – one that results in enough conversions to make it worth your while – you need to do many things, some big, some small.

Here are some big and some small things that can help you increase the ROI of your PPC campaign by increasing your conversion rate:

• Understand the five general phases of the customer buying cycle: Awareness (Can you help me?), Consideration (What do you do?), Interest (What’s different about you?), Preference (Are you the best value for me?), and Purchase (How much? How long? And When?). Now, make sure that your ad contains elements that appeal to customers in each stage of the cycle.

• Track everything from the beginning. In order to be successful with PPC you need to analyze and adjust constantly. Little changes over time make huge overall improvements. There are plenty of good-quality tracking programs, and some of them provide a lot of in-depth information. The good news is that Google’s free conversion tracking tool will do a great job most of the time.

• Make sure your ad copy correctly describes the product or service you are advertising. And make sure that the content on your landing page is related to your ad copy. And finally, write high quality, engaging copy.

• Test everything. Again: test everything. Test your PPC ad text; text the images you use in your ad, your call-to-action, or anything else that has to do with your campaign. Then test it again against a variation to determine which concept gets better results. Then test your landing page to find out which pages are more successful at driving conversions.

• Be different. Lot’s of PPC ads are the same. Same doesn’t work; same is boring. Instead, try to create emotionally-charged ads with strong triggers that showcase your unique proposition.

• Use the right keywords. The nature and intent of the keywords you’re targeting is critical. Use keywords that are “transactional” and have high commercial intent, meaning they are used by people who are ready to buy. Also, it is crucial to regularly scan for new keyword ideas, and then test them.

• Use re-marketing as a conversion rate optimization tool. Remember: only about two percent of website visitors convert on their first visit. But various studies have shown that re-targeting ad campaigns – showing individuals who have seen your ad but have not yet converted, the same product or service you are offering on websites they later visit – result in a steep rise in conversion rates. You should also offer additional discounts in re-marketing ads that give people a reason to come back and convert.

• New ads can have as big an impact on conversion rates as new landing pages. Keep updating, honing, and improving your message. Small changes to ad copy and your call-to-action can help better qualify website visitors.

• Give people a reason to buy TODAY!!! If you have a sale, push it. If a sale is ending, make a big deal of it.

• Block irrelevant or unqualified searches by finding and then excising negative keywords that don’t align with your advertising objectives.

• Use AdWords extensions or anything else that will help your ads stand out.

• Revise your ad scheduling to run only on days and/or hours that represent the most optimal times to reach your conversion requirements.

Finding New Ways to Reach Customes Online

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While the media used to reach customers may have changed dramatically over the last several years, there are some things that haven’t changed in the world of marketing: before you can sell your product or service, you first have to engage your target audience. And in order to engage that audience, you must reach out to them where they live. And today, the vast majority of people live online.

It’s axiomatic that every business must have an attractive, well-organized, and well-structured website rich in information. It must contain the relevant keywords so that it can rank as high as possible on all search engines, and it needs to have as many inbound, outbound, and internal links as possible.

Most important, it must include useful and original content that will resonate deeply with its intended audience. By maintaining a blog that targets potential customers’ interests, a business can position itself as a thought leader and expert in a particular industry. Finally, every website must be optimized for mobile and tablet usage, with as much video content as practicable.

In addition, to having a website, many businesses prosper with the use of paid channel advertising, specifically Google AdWords. Buying ad space on Google, or on another search engine, such as Bing, puts a company’s website on the engine’s first page, where most web surfers begin, and often end, their searches.

But in order to really reach the present generation of shoppers and consumers, a business, today, must know how to leverage the many social networks that people now use to communicate with one another. While the average person might only spend 15-30 minutes per day on social networks, many others spend multiple hours each week. That suggests that any strategic marketing plan must include a steady dose of social media.

The most widely-used social network is, of course, Facebook. Facebook provides an opportunity to showcase products, share company news and milestones, and present pictures and blogs that can engage and entertain the Facebook universe. It is an excellent way for people to see new content with every post. Facebook has a simple sign-up process that can establish a business online in minutes and it’s fairly easy to customize how a company can represent itself to its users.

Of course there are many other social networks that can be utilized to engage its users. Twitter, Instagram, LinkedIn, Pinterest, etc., all have possibilities for the savvy business owner to exploit. The most important thing to remember is the importance of finding out where one’s potential customers are spending their time and then maximizing the relationship opportunities better than the competition.

Remember – regardless of the type of media used, the most important factor in getting and retaining customers is keeping them interested and engaged in your company’s product or service. We may talk to each other via many different electronic media, but keeping it human and personal is still the key to business success.

How SEO has Changed Within the Last Three Years

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For almost twenty years, Search Engine Optimization (SEO) has been used as an online marketing tool. And over that time span, SEO has changed and evolved as search engines, themselves, have grown and matured. The basic fundamentals of SEO are still important, however, and if done correctly will still yield favorable results. Content, performance, authority, and user experience are all concepts that have remained relatively constant.

Perhaps the major change in SEO began about a decade ago when Google became the top search engine and SEO authority, setting the bulk of SEO rules and standards. By changing its algorithms and administering discipline through search engine filters such as Panda and Penguin, Google severely restricted people who were trying to cheat the system by stuffing their websites with keywords or low-quality links in order to achieve high page rankings. Google and other search engines quickly put a stop to that practice, but in doing so, they have diminished the utility of keywords in general.

Over time, then, SEO’s new mantra became “content, content, content.” Rather than building a site for the sake of search engine attention, web designers were forced to create sites that their audiences would love and talk about online, which only then would get the attention of search engines. Of course, some webmasters tried to spin content by using text replacement tools to take one article and spin it into dozens of others that looked unique but did not provide any unique value. But that practice has since gotten harder and harder to do since Google became wise to the game. As keyword emphasis declined and spinning was cut off, the emphasis has been placed on pure, high-quality content.

Another seismic change occurred with the explosion of social media – especially Facebook which was founded in 2004, and has since become the dominant social media platform. A brand that can establish a reputation on social media can leverage that trust to bring users to its website. That site can then, ultimately, earn higher rankings based on the increased traffic generated via Facebook, Twitter, Instagram, etc. As social media became a prevalent force on the Internet, aligning it with SEO best practices became more and more important and continues to be a critical aspect of any SEO campaign.

Complementing the rise of social media has been the concomitant rise of mobile devices. It has been less than a decade since the first smartphones hit the market but they have since exploded into widespread use. Today, over 60 percent of adults with cell phones use them to access the internet and a third of mobile internet users go online almost exclusively on their phones. Ignoring mobile SEO has become a sure way to lose customers to the competition.

Another major change in the SEO landscape has been the arrival of Google Analytics. The ready and easy accessibility of the information presented by analytics suites has made it easier than ever for businesses to track everything from who visits their sites, to how long they stay, and what they click on.

Some of the more recent ways in which SEO has changed over the past few years include Google’s placing increased importance on mobile-friendly sites, brand mentions, and quality relationships with key influencers as opposed to simply creating more content. Also, businesses are more quickly integrating their SEO with their marketing departments and focusing more and more on actively engaging customers via social media. They are also trying to earn more quality inbound links and citations from respected publishers by providing more well-written blog posts to their targeted audiences.

Efficient Pay-per Click Techniques Make a World of Difference for Your Business’s Bottom Line

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Pay-per-click (PPC) marketing is an advertising model used to direct traffic to websites, in which an advertiser pays the publisher – typically, the website owner or host – each time one of its ads are clicked on by a potential consumer, surfing the web.

Search engines such as Google and Bing allow businesses to buy listings in their search results. When someone searches on a keyword that is related to a business’s offerings, its ad will show up on as a sponsored link or banner ad on a results page, along with the natural, non-paid search results.

There are two types of PPC advertising – flat rate PPC and bid-based PPC. In the flat-rate model, the advertiser and publisher agree upon a fixed amount that will be paid for each click. In bid-based PPC, ad placement is sold at auction. Each advertiser informs the host of the maximum amount that it is willing to pay for a given ad spot based on a keyword. The highest bid has the best chance to appear first in the rankings.

Whether utilizing a flat-rate, or bid-based model, PPC’s effectiveness as a source of profit assumes that the costs of all the clicks will be substantially less than the overall gain from sales made as a result of the portion of clickers who eventually convert and buy. When PPC is not working correctly it can hurt a business’s bottom line – the cost for ads are greater than the income for sales that close.

Effective and profitable PPC campaigns rely on a broad set of carefully thought-out and well-implemented components: researching and selecting the right keywords; organizing them into ad groups; creating ad text and landing pages that are optimized for conversions; and knowing how to target the correct audience, how to test ads, and how to use the tools and analytics that measure, and can thus help refine, results. Search engines reward advertisers who can create relevant, intelligently targeted pay-per-click campaigns by charging them less for ad clicks.

Google AdWords is the largest and most popular PPC advertising system, simply because Google gets the most traffic. Every time a search is initiated, Google digs into the pool of AdWords advertisers and chooses a set of winners to appear in the valuable ad space on its search results page. The winners are chosen based on a combination of factors, including the quality and relevance of their keywords and ad campaigns, their click-through rate, the quality of the page to which and ad points, and, in the bid-based model, the size of their keyword bids.

So, in order to become and stay a Google AdWords winner, a business must do the essential work of creating and maintaining its PPC campaigns. Effective techniques include:

• Crafting relevant keyword lists, tight keyword groups, and proper ad text.

• Creating optimized landing pages with persuasive, relevant content and a clear call-to–action, tailored to specific search queries.

• Consistently reviewing the effectiveness of ads by testing them and then optimizing them as necessary.

• Tracking conversions and sales in order to measure return on investment.

• Avoiding keyword bidding wars that end up costing more than an ad’s potential return.

Pay per click is now a basic Internet marketing tool and very few businesses can afford to ignore it. But like any other marketing campaign, a PPC campaign must lift the bottom line, not drag it down.

The Effects of Advertising

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Advertising is a form of marketing communication used to promote or sell something, usually a business’s product or service, but it can be almost anything that one individual wants to exchange with another in return for money or some other commodity or service. It is said that the practice of advertising began millennia ago – commercial messages and political displays have been found in the ruins of Pompeii and ancient Arabia, as well as on ancient wall paintings in Asia, Africa, and South America. The first printed advertisement in English appeared in 1477, the year after William Caxton set up his first press in England. By the middle of the 17th century, British newspapers had adopted advertising as an intrinsic part of their contents. The first daily newspaper in the American colonies devoted as many as ten of its sixteen newspaper columns to advertising.

The “Father of modern advertising” is purported to be one Thomas J. Barrett, a 19th century Londoner, who created an effective advertising campaign for the Pears Soap Company which involved the use of targeted slogans, images, and phrases. “Good morning. Have you used Pears’ Soap?” was famous in its day and well into the 20th century. Barrett introduced many of the crucial ideas that lie behind successful advertising. He constantly stressed the importance of a strong and exclusive brand image for Pears and of emphasizing the product’s availability through saturation campaigns. He also understood the importance of constantly reevaluating the market for changing tastes and mores, stating in 1907 that “tastes change, fashions change, and the advertiser has to change with them.”

As America became more industrialized, especially from the 1880s to the 1920s, mass-appeal advertising paralleled the mass production of goods. Most advertising during this period focused on the products being made – their construction, performance, uses, prices, advantages, etc. Product-information advertising’s aim is to familiarize the consumer with brands as well as to introduce new products by educating the general public as to their purposes. And at its best, this type of advertising helps inform the public in a dispassionate and helpful way.

After the 1920s, advertisers in the U.S. adopted the doctrine that human instincts could be targeted and harnessed, or “sublimated” into the desire to purchase commodities. Product-information advertising was replaced by a model that stressed product imagery and personality. These early purveyors of modern advertising understood that the most powerful effect of an advertisement was the good feelings it could create by surrounding a product with other things that people liked. Its contemporary version can be found in the advertisements that proclaim, for example, that: “Love – It’s what makes a Subaru, a Subaru.” In other words, the point of advertising became the manipulation of emotion, rather than a method of informing the public about a product’s uses, performance, and advantages. This dynamic, called “affective conditioning,” has been clinically proven to work time and again. Edward Bernays, a nephew of Sigmund Freud, became associated with the method and is sometimes called the “Founder of modern advertising and public relations.”

Today, advertising pervades society via a plethora of media. Ads in newspapers, magazines, billboards, radio, television, the internet, direct mail, etc., constantly bombard the modern consumer with an endless array of messages, pushing them to buy an almost infinite assortment of products. While back in the 1970s, the average American was exposed to about 500 ads a day, in 2015, the number was closer to 5000 – with one full hour of ads witnessed every day on TV, alone.

While everyone admits that advertising is a necessary part of each and every business, and that the there is a realm of advertising, such as public service announcements that help market a social concept of importance to the general public, it is just as certain that the overabundance of advertising, as well as its pervasiveness, may also be causing enormous social damage. Advertising, as Bernays understood, plays with our emotions. It encourages us to believe that buying things is the ultimate goal of life, and it conflates important human feelings with non-sentient objects. For example, does anyone really believe that love is what makes a Subaru a Subaru, and not metal, rubber, and plastic? Of course not.

But even though we realize, intellectually, that that notion is ultimately untrue, our emotional selves prompt us to go out and buy a Subaru because we’ve been tricked into thinking that we’re purchasing the love and not the metal, rubber, and plastic. Thus, advertising promotes mindless consumption, as the majority of modern ads try to convince us that the products we buy will bring us the happiness we seek. But it’s a never-ending and habitual cycle that leads to more, not less, discontent, as we amass more and more stuff but continue to remain unsatisfied.

Now, as more and more advertising becomes web-based, we become even more targeted by advertisers who know more and more about our preferences and habits, and thus have more sophisticated insight into which buttons they need to push to further induce us to purchase even more things we may not actually need.

At its worst, advertising has come to dominate our culture, transforming our society into a materialistic one, where the purchasing of products becomes our raison d’être. In its most egregious form, it has virtually replaced political discourse with mass marketing strategies, so that even the selection of our political leaders is now guided by the same emotional and mindless process by which advertisers sell their commodities.

While advertising may be said to provide many benefits, including the stimulation and development of new and better products; holding down prices; encouraging competition; subsidizing the media; and providing the dissemination of information for health and social issues, as well as products; over the course of the last century, modern advertising has also morphed into a ubiquitous dynamic that has helped to distort human values, devolving our citizenry into nothing more than consumers of manufactured goods, solely for the profit of giant, soulless, corporate entities.

Target Marketing – Does it Work?

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The biggest mistake that any business or entrepreneur can make is believing that if you build it, they will come. The truth is: they won’t. You have to go get them. The second biggest mistake is believing that if you simply close your eyes and shoot enough buckshot, sooner or later, you’re going to bag a customer. Well, you might, but you’ve probably wasted a whole lot of time, money, and energy with that kind of scattershot approach. In order to get the right kind of customer to notice you, and ultimately buy your product or service, you need to use a finely tuned, steadily aimed, high powered rifle. In other words, you need to employ targeted marketing.

Targeted marketing is a type of advertising that is designed to reach those consumers who are most likely to become your customers based on various traits, such as demographic, psychographic, geographic, economic, and other quantifiable types of behavior, such as previous purchasing habits. Targeted marketing allows businesses to eliminate wasted advertising to consumers whose preferences do not match a product or service’s attributes.

In order to identify your target market, you will need to explore the following: • Demographics – Who are the people who actually use your product or service? Demographic details include age, gender, marital status, ethnic group, family size, education level, occupation, etc. The sexes make different purchasing decisions and so do different age groups. Single people have different needs than married ones.

• Geographics – Where do your potential customers live? If you’re selling something on the north side of town, marketing to the south side, where many of your competitors abide, could be a colossal waste of time and money.

• Psychographics – Why do people buy what you’re selling? What are their interests and hobbies? And what benefits can you provide that will satisfy their personalities and lifestyles?

• Economics – Who can afford your product or service? And how much are they willing to spend? And why would you try to sell a Rolls Royce in a low income area?

• Buying behaviors – Who normally buys what you’re selling and how does your product or service fulfill their needs? What have they bought in the past and how have they been persuaded to do so? What are the best ways to reach them?

Once you’ve answered these questions satisfactorily, you still will have to do the necessary research in order to break down the universal market into the segments or niches that are most likely to become your customers. In other words, you need to create a customer profile. Instead of trying to appeal to everyone, a business is much more likely to do better by exploiting its identified niche with cost-effective marketing strategies. For example, a clothing store selling high-end maternity wear might identify its target customer as a 25- to 40-year old, pregnant, business woman within a ten-mile radius of the store. So, advertising in a woman’s magazine is smarter than taking out an ad in “Cigar Aficionado,” much less a widely distributed, general newspaper.

Does target marketing work? Various marketing studies suggest that it does. The Network Advertising Initiative’s 2009 study measuring pricing and effectiveness of targeted advertising revealed that it secured an average of 2.7 times as much revenue per ad as non-targeted advertising, and was twice as effective at converting users who clicked on online ads into buyers.

So, put the shotgun away and take out the high-powered rifle. Open your eyes, know who to aim at, and go for the right target. Happy hunting!

The importance of Auditing your Google PPC Account.

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Your Google Pay-Per-Click (PPC) campaign needs to be constantly updated if you want it to help you achieve your marketing goals. Some businesses crate a PPC account and then make the mistake of thinking it can run on automatic, not realizing that it has many moving parts and plenty of places where problems can arise. An account audit is simply systematic way to review your account to determine areas that could benefit from anything from a minor tweak to a major overhaul.

Remember: the purpose of an audit is to match your PPC account’s goals with its desired outcomes and to maximize the impact of your ad campaign and, ultimately, your costs per conversion and return on investment (ROI). So, at the very least, you should perform an audit on a yearly basis and then whenever you think it necessary to address any known or suspected performance issues. Most experts recommend that you have an outside agency do the work so that your account can be examined with a fresh eye and from an unbiased perspective.

There are many different audits that you can complete to help ensure that your account is operating at its peak performance. Here are some things to consider:

• Account Structure and Organization Audit – The purpose of this audit is to review and ensure that you are targeting the right location, users, and keywords. Check for duplicate keywords, variations in the ad text, and keyword match types. Make sure there are no issues or missed optimization opportunities; that there exists an adequate negative keyword list to prevent your ads from showing up for irrelevant queries; and that conversion tracking is set up to track the most important actions a visitor could take. Check for any approval issues. Review your budget; if the budget is maxed out, consider lowering your bids in order to reduce your cost per click– you just might get more clicks for your money.

• Ad Audit – The purpose of an ad audit is to find out which ads are under-performing and which are driving a positive response. Check for typos and spelling issues. Make sure your ad has a call to action. Examine any custom display URLs and ascertain their effectiveness.

• Landing Page Audit – Make sure your landing page works and sends traffic to the right page(s) of your website. Pause ads for any products or services that are no longer being offered. Optimize the landing page for conversions, and make sure it has the proper privacy policy and terms clauses on it.

• Extension Audit – If your account has site link extensions make sure they are correctly configured to include quick links to any top pages and are appropriate for your business. For example, brick and mortar businesses should always have working location extensions. Pause any under performing extensions and replace them with other variations.

Be thorough and methodical. Auditing your pay-per-click account is one of the most beneficial things you can do to improve its performance, lower cost per clicks, and increase click-through rates and conversions.

Once these and any other audits are completed, you will need to prioritize any necessary re-working of your PPC account according to what is going to affect your bottom line the most, or according to the amount of time it will take to complete particular tasks.

Google vs. Bing

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Search engines have replaced encyclopedias, dictionaries, reference books and trips to the library, having become, over the last two decades, everyone’s resource for finding answers and information. By far, the most used search engine in the world is Google. It’s been around since 1997 and is constantly improving with new features and algorithms. In fact, Google’s search engine is so dominant, with approximately 65 percent of the country’s search market share, that the word, itself, has become a verb: to Google something is to search for it online; much like the brand name Xerox once became the active word for photocopying something.

Never to be outdone, computer behemoth Microsoft has had several search engines over the years, including Windows Live Search and MSN Search. Today, it has Bing, which in addition to powering its own searches also powers Yahoo search. Thus, Bing serves the other third of U.S. internet searchers.

Why is Google twice as popular as Bing? It may simply be a matter of habit, since it’s been around longer, because, in reality, both search engines are very similar. They both search the Web and deliver images, news, and product information in easy-to-read formats. But since both sites also serve as hubs for the other web properties that their respective parent companies own, both Microsoft and Google stand to gain monetarily by keeping web surfers using their engines. So there has been a brisk competition between them, and when comparing the two search engines (although Bing refers to itself as a “decision engine”) some differences do appear.

The first noticeable difference is the two search engine’s home pages. Google’s is pretty much a blank canvas, while Bing’s sports a colorful home page, with downloadable images that change daily. Along the top of Bing’s home page are links to more images, videos, maps, news, etc. and along the bottom are dozens more links that can immediately take a user to current news stories and other interesting sites. According to Microsoft, all of this was designed to simplify search tasks and make it easier for users either find what they’re looking for, or to encourage serendipitous searches. And when clicking on one of the images at the bottom of the screen, Bing takes its users to pages filled with a lot more information, a lot more images, and a lot more videos than Google.

In addition, the general consensus is that Bing’s video search is significantly better than Google’s. Bing gives the searcher a grid of large thumbnails that can be clicked on to play without leaving Bing, itself. For some videos, it even gives a preview when a mouse hovers over it.

Conversely, most PC experts believe that for informational searches Google comes out slightly ahead. As time goes on, though, it remains to be seen whether Bing’s more elaborate bells and whistles will allow it to whittle away significantly at Google’s market share. It’s the cyber battle of Coke versus Pepsi and as of now, Google is still the one that most users reach for.